Customer Reviews
Great experience, she took time to explain to me a question I asked,
Miguel was very attentive and super nice. Very professional will definitely be back!He is the kind of person joyology wants as their face to the public
Ant really helped me find the strains I was looking for and excellent recommendations! He was very patient and knowledgeable. Definitely would recommend!
Sophia was awesome. Made a great suggestion. Friendly. And when all this runs out I'll be back to see her again.Returned and Mariah helped me out this time. Awesome again. She was very patient and helpful and maximized my purchases based on what i wanted to spend.She even talked me into a new vape. Well done.Bushra is awesome. The last 2 times here was lucky to get her. Awesome attitude and service. And puts up with my way 2 many questions.
Ant was amazing today, he was so helpful & sweet. I come here often & he is always helpful & sweet. 10/10
My first time at this location was wonderful! Anthony was very friendly, knowledgeable, and made the process as smooth as could be!
Anthony knows his stuff. Always friendly, always understanding what it is I’m looking for, always suggests the best and right product.
Was a nice place to shop, until i used my card there and they started randomly charging me. Will be disputing and blocking charges from them. Beware if you use a card here
Placed order for paylo ounce of flower. Got home and received paylo28 pre rolls. She asked and I said no I want pre ground flower. P.s. never got her name and no name tag. Back to lume. How does everyone get theirBudtenders name and respect?
This place is by far the best in the industry! Anthony was amazing and so helpful!
Great customer service, she had the up most patience wit me and I was already high out my mind lol. That means a lot to me.
IZZY Is GORGEOUS and friendly. Got me exactly what I was looking for and didn’t take long at all. Will definitely be back to see her.
Anthony in Orion, MI took such good care of me. Knowledgeable, friendly and personable. Location is clean and casual, really felt welcome. Will absolutely suggest to friends and will be back myself
This place is amazing. Anthony was a huge help and was very knowledgeable of the products. I would recommend this place.
I’ve been here a hand full of times and it’s been a better experience every time. Granted they are a little pricey but you’ll get what you pay for. Caitlyn convinced me to get a gram of peninsula garden “Sun Zero” concentrate and it’s just as good if not better then their bud. It’s very gassy kinda sweet. It’s probably some of the top 3 wax I've had. She was very energetic and friendly. I asked her for her recommendation and she told me without any side remark or comment under her breath. She got everything as quick as possible and out the door within 15 minutes. (It was busy)
Anthony was super helpful! First time going to a shop by myself and he was very patient as I didn't know a bunch. Well certainly be back! The whole vibe was chill.
Caitlyn is the best I have ever experienced from a dispensary in my life. The 5 stars are for her and her only. Appreciate the attention to detail and service. Will be coming back just for her to be my bud tender.
Mariah was wonderful, she asked all the right questions and recommended to me based on exactly what I was looking…I will be returning and requesting her for those I bring along as well
The staff is rude ,slow and unprofessional if you get a delivery it takes at least 3 hours and they will mess it up anyway. Going in the store will take 40 min at least no matter how busy. Worst dispo in michigan from top to bottom . the 20$ free delivery keeps them in business I had to go up multiple times multiple days to get a refund and offered nothing for my troubles
Kristijana was amazing! She helped us out with her personal recommendations alongside what we wanted and some awesome freebies for my birthday/being a first time customer. This location is POPPIN also, very nice spot 👍🏻
Team Member Gilian was knowledgeable about the products she made great suggestions- exactly what I was looking for! Ms Gilian suggested I use my reward point saving me 1/3 the price. The atmosphere Gilian created was that of Joy and Happiness. Thank you Gilian!
It was the best Luna really attended me with the best service down @ Joyology if you have the chance to visit look for Luna she’s great @ what she does 👍🏾💯
Bre was the absolute dopest. Very helpful and I got a lot of free stuff. Definitely will be back. And they open late on Fridays
Met Rachel today at Joyology, She is great at her job and I “highly” recommend a visit!
I'm kind of picky when it comes to strains. Lonea helped me check out and was very patient with me lol Good attitude and friendly.
If you order online don’t trust the price it gives you in the page. Online it was telling me after taxes and everything my order was coming out to $159 when I got here it was $166 after tax… Do not use your card either they add on a 5% fee… kind of sad the Exclusive store in Lake Orion closed I usually never come here …
Everything and everyone, workers and costumers were great. I was a new costumer. A man was helpful explaining how the board works. A couple of ladies were pointing things out. It was great
While i know all the staff I have dealt with have been pleasant and helpful to talk through product. However Emily went above and beyond, hunting through the computer inventory and the store to locate a hard to find product that is often sold out.In addition, Emily was able to work through my common issue of my discount not applying properly. Normally it involves a conversation with a manager (who has already done this dance with me multiple times).
Great service, recommended great product to me and I took the advice and I'm very please. Thanks Emily
Alyssa is a wonderful, uplifting, goofy gal! She is the only one I’ll go to. If she’s not there I don’t want it lol. J/k! Overall experience 10/10 love the great deals!
Overall pretty great dispo. Great staff I usually end up spending too much time and money in here bc I love talking shop that much. Pretty solid deals for the area. Definitely my dispo of choice ✨️ Celia was a whole vibe and so friendly!
Always good deals i usually only go here anymore they have everything your heart desires. Shout out to Danny hes the man!! Always them choice buds 😂 and ive even dealt with the owner on a mix up and he hooked me the hell up for it! It won me over i must say and there had only been the one time and it was minor above and beyond i wont forget ya!
Madison was very professional and went above and beyond to make sure I got what I needed. Coming from a Amazon worker that's very important
First time ordering delivery. I got a bit concerned as it had been over the scheduled time & hadn't heard from them. I did the online chat, they reached out to the store. The store manager called me back within minutes of the chat on his personal cell #. He apologized for the delay as they got slammed , assured me it was enroute. Gave me a discount for the inconvenience. Super personable & apologetic. I already love this location in person and this just solidified how truly wonderful their staff is. I highly recommend them. Really appreciate the quick response back & I totally understand it's a Friday during rush hour so I'll be patiently awaiting my delivery.
First time visit, hit the spot. Great deals, very friendly staff. Nice variety. And my girl Miranda is a work of art! Outstanding salesperson, helpful, and patient. I wanted to leave a decent tip but forgot. 🤦 There will definitely be a next time.
Erica was great! Her first day too! Also im adding on Miranda is also amazing! They both deserve a gold star sticker 🤣!
Emily G helped me, made great selections and kept the price reasonably within my budget. I appreciate the great service and nice smile
Paige is a great Budtender. I look forward to seeing her when I visit. Always great weed.
Great experience for my first visit. I was in and out in a timely manner. I got some MKX Deep Sleep Gummies and I love them Ganja grape flavor. I am upset that one of my breeze pins stopped working and won't charge and has a nice amount of oil left in it. I received a pre roll for my first visit. I will definitely be back
This is my new favorite place to go. The staff is super helpful and made great recommendations.
I love this place. Great prices, great product, and AMAZING STAFF. Paige is so kind and helpful.
Every time I'm in there I have the best experience and the bud tenders r always real and very helpful
Joyology is and outstanding place for business, great stuff willing to take there time to assist you.i would recommend family and friends to an great service..
This was my first time here, the Joyology team was very nice, the place was packed but I was able to get in and out fairly quickly. Rachel was very knowledgeable and very nice. I will definitely be returning.
Alexis gave me great customer service, steered me in the right direction with my purchase, and informed me where i stood with my points at joyology, and let me know about all the sales going on at the store. Keep up the good work alexis.
Most of the budtenders are knowledgeable about the products. They lost a star for not advertising their deals on the weed maps app. Also because most of their specials and promos are ignored unless you specifically ask about them.
Great prices and friendly, huge selection and knowledgeable budtenders. This is my number 1 dispensary.
Sarah was a delight to work with her. I knew what I wanted and Sarah helped me. Also helped me use my points.
Curbside was a great first experience here, polite runner excellent service on the phone upon arrival!
Emily was super nice and attentive the past two times we’ve chosen for curbside pick up. Wait time was in seconds- not minutes 🙂 you can see the dedication she has for joyology and its customers. Keep up the good work Emily, you’re the best 🙂
Love joyology! First timein…!High supply oz for $100! Alana was great and I got some free goodies for my first time in. Totally worth it
Budtender Jordan B. was amazing! He was very respectful, cool and helpful. He didn’t catch attitude with my selection, let me pick and helped regardless! I had a couple of deals to use and instead of getting an attitude or frustrated, he put all my deals through! To end the transaction off, he gave us goodies! Can’t ask for a better experience than that one right there!Enjoy the point system. The deals you get through email is cool. The red tier is supposed to be “bottom shelf,” but it’s hit to me a good 8x outta 10. They have a good selection, I do wish it was switched out more often tho.
Great and very friendly customer service, good music playing, a monitor to know what to buy and where to be served. Excellent product as well.Will come again anytime I'm going to pine knob
